The IATA/FIATA Introductory Course Diploma is one of the requirements for accreditation as an IATA Cargo Agent.



• Industry regulations ICAO -IATA - FIATA
• The air cargo agency The IATA cargo agent -The consolidator
• World geography IATA 3-letter codes -time differences -calculation of transportation times
• Use of Guides the OAG Air Cargo Guide
• Aircraft bulk loading limitations-Unit Load
• Devices (ULD's) Handling facilities aircraft and cargo terminal facilities
• Air cargo acceptance
• Cargo booking procedures
• Cargo automation
• Air cargo rates and charges application of TACT (The Air Cargo Tariff)
• The Air Waybill completion-labeling and marking


• Make appropriate arrangements and reservations for international air cargo shipments
• Calculate correct rates and charges for general cargo and special cargo (specific commodity and class rates)
• Complete Air Waybills in accordance with applicable IATA rules and procedures