• The Travel & Tourism Industry and the Travel Professional
• Geography in Travel Planning


• Land Transport-Rail
• Water Transport-Ferry
• Land Transport-Car and Camper
• Tour Packages


• Customer Service
• Technology in the Travel Industry


• Introduction to PAT
• IATA Geography and Global Indicators
• Currency Rules
• Routings
• Fare Construction
• Ticketing
• Taxes, Fees and Charges
• Special Fares
• Billing & Settlement Plan (BSP)



How You Will Benefit
• Make appropriate travel arrangements and reservations
• Calculate and quote appropriate air fares
• Complete international travel documents in accordance with the applicable IATA rules and procedures
• Be on the leading edge for e-ticketing global implementation
• Answer customers' queries, quote rates and supplements, explain conditions and book tour products
• Acquire the necessary skills and knowledge to ensure that your front-line contact with the customer is   outstanding
• Understand the role of information technology-Global Distribution Systems and the internet
• By successfully completing the two-paper examination, you will become qualified as a holder of the   IATA/UFTAA International Travel and Tourism Foundation Diploma and will be entitled to add the   designation 'DTTF' (Diploma in Travel and Tourism Foundations) after your name.
  After successful completion of all modules of this course the candidate will be eligible to enter into

1)Airlines & GSA
• Management Trainee
• Reservation & Ticketing Officer
• Sales Executive
• Fare Desk Assistant
2) Tour Operators
• Tour Escort (Outbound/Inbound)
• Tour Planner
• Sales & Marketing Executive
3) Tourism Departments & Affiliates
• Tour Counselors
• Reservation Officers
4) Corporate Houses
• Travel Manager
• Executive Assistant
• Travel Assistant
5) Travel Agencies
• Management Trainee
• Reservation & Ticketing Officer
• Sales Executive