Diploma in Aviation & Travel Industry
Duration: 1 year
Diploma in Aviation & travel Industry is for anyone who wants to make a career in practically any area of aviation. The course includes an internship where students can get 'Industry Approved Work Experience' along withhands-on exposure in varies field of the travel industry. The USP of this course is its Dual Certification form IATA and Bird Academy.
General Introduction to the Aviation and Tourism Industry
• Travel Organizations
• Geography
• Travel Documents (visa formalities, foreign exchange etc.)
• Familiarization with Travel Manuals & Guides
Airport Management
• Layout of an airport
• Facilities provided
• Various agencies
• Formalities at the time of departure/ arrival
Tour operation and Itinerary Planning
• Introduction: Tourist, Traveler, Excursionist: History of travel agency
• Tourist Product: Difference between Travel product and Commodity products: Tours Operators
• Travel Agency: Definition and function
• Itinerary Planning & Costing
Computerized reservation system & Automation
• Introduction,
• Flight Availability
• PNR Creation
• Supplementary Data
• Fare Displays
• Itinerary Pricing
• Modifying PNR
• Ticketing
• Advance Seat Assignment
• Access Levels & Queues
• Miscellaneous Function
• Hotel Introduction
• BSP Automation
• Timatic
Aviation Security & Aviation Law
• Chicago Convention, 1944
• International Civil Aviation Organisation
• Air Carrier liability under Warsaw Convention, 1929
• Safety Provisions and regulations
• Airport security
• Air Traffic Control and Air Routes
Project Work
IATA GDS Fares & ticketing
• Introduction to air fares, analyzing itineraries and retrieving fares from a GDS
• Introduction to the mileage system
• Practice pricing one way and circle trips
• Limitations on indirect travel, side trips and surface sectors
• Backhauls, circle trips, journeys in different classes of service and alternative fare break points
• Lowest combinations, around-the-world journeys, sales indicators and minimum checks
• Currency conversion, taxes and practice ticketing
Soft Skills
• Communication
• Interview Skills
• Body Language
• Telephone Skills
• Time Management
• Personality Development
On the Job Trainings