I am extremely delighted in writing the foreword for the fourth edition of our e-newsletter. The Academy, during the past four months, has registered impressive strides. The Travel Agent Association of India ,in a landmark decision ,has agreed to launch a pan-India e-learning program for the working executives in collaboration with our Academy . The Academy believes that this program will not only fulfill a long felt need but very significantly meet the career advancement aspirations of executives working in travel and tourism industry.

The recently opened Academy Centre in Chandigarh, is brimming with activities under the leadership of a new manager. A custom designed programme specially developed for BWFS was launched to impart training in Passenger Handling and Soft Skills. We hope to cover more than three hundred staff members working at T3. Negotiations with institutions & agencies in India in overseas regarding joint programmes are at advanced stages

I wish you all a very happy deepawali and prosperous New year

Radha Bhatia
Chairperson, Bird Group

 

Chandigarh center now operational

Bird Academy, Chandigarh has opened its doors for imparting quality education in the field of Travel, Tourism, Cargo, and Effective Communication. Situated in the heart of the city, the Academy is easily accessible to the students of Punjab, Haryana and Himachal Pradesh. With Chandigarh being a fast upcoming market for travel related courses, the Academy will contribute significantly in imparting hi-quality training through a sharper focus on industry needs. Highly experienced and professional IATA Faculty, individual attention, personalized course counseling; career guidance and interactive training methodology make the courses very unique. The courses which are being offered are

      
Currently registrations open for
  • Computerized Reservation and Ticketing
  • Spoken English and Effective Communication
  • Diploma in Aviation and Travel Industry
  • Certificate Course in Travel and Tourism
  •  

    TAAI to roll out e-learning course in association with Bird Academy

    The Travel Association of India (TAAI) as part of its new initiatives, is in dialogue with Bird Academy to roll out a specially designed e-learning course. The core objective of this course will be to educate people currently employed in the trade, about the changing scenario in the travel business, and acquaint them accordingly, to overcome challenges and to gain profits in the business.
    A travel professional is expected to be adept on each and every facet of the business.

    They have to not only be a travel agent but also a travel consultant. This course will educate its members about the new roles and opportunities in the travel and tourism industry. This initiative will thus ensure their survival and sustainability in the industry



    Venturing into new avenues

    After successfully doing travel focused courses, Bird Academy is venturing into the corporate world with specialized and customized trainings in Soft Skills. The modern world today, calls for high scale effective communication skills in order to win the intense competition in all spheres of life. Organizations, particularly those frequently dealing with customers face-to-face, are generally more prosperous if their staff is more trained in soft skills with the highly qualified faculty, Bird Academy has already set a quality benchmark and is conducting customized soft skills trainings to cover the entire workforce of a leading Ground Handling Services Company The Academy is extremely optimistic about spreading its wings in this highly important but often ignored turf.

    World Tourism Day celebrations at Bird Academy

    Bird Academy celebrated World Tourism Day on the 27th of September, with a poster making competition by the students. The theme was Tourism and Biodiversity. This platform provided a unique opportunity to raise awareness about the importance of biodiversity in tourism and the role of sustainable tourism in conservation and preservation of life on Earth. The contest was judged by a jury comprising of the faculty members headed by Dr. S. Chandra, Chief Mentor. Mrs. Radha Bhatia, the Chairperson of the Bird Group declared that this will be an annual feature of the Academy and for this purpose donated a Trophy. Along with the trophy the 1st prize winners were also awarded individual prizes. A memento was given to the Runners up. The event was attended by Mrs. Bhatia Chairperson, Bird Group, Ms Kumkum Bhatia, CEO,Gitanjali Travels, Dr S Chandra, Chief Mentor, and all faculty members of the Academy.

         
                 

    Spreading smiles in “Joy of Giving Week"

    Bird Academy celebrated the “Joy of Giving Week”on the 28th of September, by visiting Katyayani Balika Ashram, near Jhandewalan Metro station. The students and Faculty members organized a painting competition for the 73 girls. The theme for the paintings was environment. All the girls enthusiastically participated in the competition. Three best paintings made by the girls in the age group of 5-8 years, 9-12 years and 13-15 years were awarded prizes donated generously by the Faculty and the students of the Academy.

    Each girl also received a goody bag for their effort. The girls sang a prayer for us making the evening a memorable one. This small gesture we hope will bring a little cheer to the girls.


       
    Bird Academy Delhi, welcomes in its fold new joinee as part of its core faculty
    Sana is an Alumni of Jamia Millia Islamia University (Sociology Hons). She also holds a bachelor degree in tourism and a 2 year diploma in travel and tourism studies from South Delhi Polytechnic.Sana started her career as Ticketing Agent with Travel Services International (TSI) and has 8 years’ experience in International Fares and Ticketing. She has indepth knowledge in Billing and Settlement Plan and Fare Loading in CRS (Amadeus and Galileo). Sana looks after trainings in CRS, Fares Ticketing and Tour Operations P.G.Diploma in Service Marketing and Sales(Aviation, Travel, Hospitality, Retail Industry).
    Bird Academy Chandigarh, welcomes in its fold new joinee as Manager
    Ms. Monalisa Sharma is an Alumnus of Anna Malai University from where she did her Mphil, a graduate of Delhi University and Polytechnique Delhi from where she did Media Communication. She started her professional career in 1999 as a lecturer in a womens polytechnique since then has held various positions in large number of organisations in the travel and tourism industry.
    She is an IATA qualified trainer and has rich experience in GDS training,people enhancements and soft skills.With a vast experience of 8 years in Training, Co-ordination, Sales and Customer service, at national and multinational levels,Monalisa is competent to identify the candidate’s needs and provide appropriate solutions for their overall development.
    The following courses are on offer at the Bird Academy, Delhi
    IATA Courses General Courses Specialized Courses
  • IATA GDS Fares and Ticketing
  • IATA /UFTAA Consultant Course
  • IATA /UFTAA Foundation Course
  • IATA/UFTAA Cargo Introductory
  • Diploma in Aviation & Travel Industry
  • Certificate Course in Travel & Tourism
  • Computerized Reservation System & Ticketing
  • Travel Agency and Tour Operations
  • Airport Management
  • Spoken English & Effective Communication
  • Essential English
  • Guest Relations
  • Dangerous Goods Regulations
        (IATA and DGCA approved)
  • Dangerous Goods Regulations
        Awareness
  • Currently registrations open for
  • IATA GDS Fares and Ticketing
  • IATA /UFTAA Foundation Course
  • IATA /UFTAA Consultant Course
  • Computer Reservation System & Automated Ticketing
  • Essential English
  • Spoken English & Effective Communication
  • From the Editor’s Desk
    Greetings of the season to all our readers May the New Year bring in prosperity and peace to you. Wisdom is the sharing of wise experiences and knowledge, but a lot of it is common sense. The difference is how we apply this common sense - we all have the ability to keep going even when we face challenges in our lives - basically it comes down to your attitude.

    We can have a positive attitude towards life, or a negative attitude. We can focus on the good or we can focus on the bad. Keeping a positive mental attitude is one of the keys to success.The choice is always up to you!

    Signing off with a quote by Peter Marshall-an English philosopher, historian, biographer, travel writer and poet, "When we long for life without difficulties, remind us that oaks grow strong in contrary winds and diamonds are made under pressure."
    Be Positive always
    Madhavi Hingorani
    For Any Queries/ Information Please Contact ::
    BIRD ACADEMY
    (BIRD EDUCATION SOCIETY FOR TRAVEL & TOURISM)
    L-40, Connaught Circus,
    Connaught Place,
    New Delhi - 110001
    Tel: +91 11 435 278 42/43/45
    Fax : +91 11 43527845